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FAQ
Common questions.
What file types can I upload?
JPG, PNG and WEBP. HEIC support needs server-side conversion.
What resolution do I need?
About 150 pixels per inch at your chosen size. The customizer shows an estimate.
How long does production take?
Typically 3–5 business days plus shipping. Dates shown at checkout are estimates.
What does Enhance do?
This demo applies a basic contrast and color boost. True AI upscaling needs a server-side service.
Can I return a custom print?
See our returns page. Custom items are usually only returnable if damaged or defective.
How do I mount my print?
Choose Standard, Floating or Magnetic mounting in the customizer.